Terms and Conditions

Welcome to Condolence Tours!

These terms and conditions outline the rules and regulations for the use of Yashoda Hospitality's website, located at https://condolencetours.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Condolence Tours if you do not agree to take all of the terms and conditions stated on this page.

Company Information: Condolence Tours is a travel concept managed by Yashoda Hospitality, operated from Garhwal, Uttarakhand, India and registered in New Delhi, India. We provide Vedic ritual management services, inbound spiritual travel in India, and virtual consultation/prayers/events for specific rituals.

Payment Terms: All payments for our services must be made in advance through bank transfer or any payment method approved by Yashoda Hospitality. Unless otherwise agreed in writing, 100% payment is required at least one month before the scheduled service.

Prices marked with (*) exclude applicable government taxes unless otherwise stated. Prices include local permissions and necessary arrangements where applicable. Travel insurance, visa fees, tips, service charges, and personal expenses are not included unless specifically mentioned in the service description.

Refund and Cancellation Policy:

• Walk-In Services:
  We understand that sometimes plans change. If you need to cancel your booking, you may do so up to one month before the event, in which case we will refund 50% of the payment. No refund will be issued for cancellations made within one month of the scheduled event. If we need to cancel an event due to unforeseen circumstances on the ground, we will consider an alternative arrangement.

• Virtual Services:
  All payments made for virtual services are non-refundable. Once your registration is confirmed, the energy exchange is considered complete, and ritual arrangements begin immediately.

• E-Books (Digital Products):
  Due to the nature of digital products, all sales are final. No refunds will be issued except in the case of a proven defect in the file. If you experience any issues with your download, please contact us at condolencetours@gmail.com for assistance.

• Refund Policy: Grief to Butterfly online course

  1. Scope: This policy applies to the purchase of the Grief to Butterfly online course sold at the price of ₹3300 INR/$33.

  2. Guarantee Period: Refunds are possible only after the purchaser has completed the entire 30-day program (all 30 daily actions). Refund requests submitted before completion of the 30 days will be declined. The refund request must be submitted within 60 calendar days of the original purchase date.

  3. Refund Condition (100% Satisfaction): We honour all refund requests under our “No Questions Asked” guarantee—provided the program has been completed in full. No reason, justification, or proof of completion beyond completing the 30-day actions is required.

  4. Refund Process: To request a refund, the buyer must send an email to salvation@condolencetours.com with the subject line: REFUND REQUEST: Grief To Butterfly. The email body must contain:

  • Full Name of Purchaser

  • Email Address used for purchase

  • Order Number

  5. Processing Time: Refunds will be processed within 5-7 business days of receipt of the refund request. The funds may take an additional 3-10 business days to appear back in the customer’s original payment method, depending on the banking institution.

  6. Refund Limitation: Only one (1) refund per customer/email address will be honored to protect against exploitation of the policy.

  7. Completion Requirement
  Important: If you request a refund without completing the full 30-day program (i.e., fewer than 30 daily actions), the request will be automatically declined. Refunds are permitted only after program completion. This refund policy do not applies to participants who purchased under the bonus/bundle offer.

Right to Cancel: We reserve the right to cancel an event if any indecency occurs during travel or at the event. In this case, we will not offer a refund.

Alcohol Consumption: Alcohol consumption before and during the Vedic ritual is strictly prohibited.

Confidentiality: We have the right to not disclose the location of the event.

First Come, First Serve Basis: Bookings are accepted on a first-come, first-serve basis. Limited seats are available.

Empanelment with Local Community: We only deal with the local community to promote tourism. No corporate involvement is allowed.

Extensive Travel: Please note that extensive travel may be required during the process of the ritual.

Traditional Practices: All rituals and events will be conducted according to traditional practices.

Results and Guidance: We do not commit to results, but we deliver true guidance. The information provided in our guides is for informational and educational purposes only. It is not intended as a substitute for professional advice. The reader acknowledges that their interpretation and use of the information are their sole responsibility. We make no guarantees regarding specific outcomes or results from following the practices outlined in our guides.

Use of Plastic: We do not promote the use of plastic to lower the event cost.

Privacy Policy: Yashoda Hospitality respects your privacy and is committed to protecting your personal information.

When you contact us, submit an enquiry, subscribe to our newsletter, or purchase any of our services, we may collect information such as your name, email address, phone number, country of residence, and other details necessary to provide our services.

We use this information to respond to enquiries, process bookings, provide customer support, send booking confirmations, and communicate important service updates.

If you voluntarily subscribe to our newsletter or promotional communications, we may occasionally send updates about our services, upcoming events, offers, educational content, or other information related to Condolence Tours. You may unsubscribe from these communications at any time.

To improve our website and understand visitor interactions, we use trusted third-party tools including Google Analytics 4 (GA4) and Meta Pixel (Facebook and Instagram). These technologies help us analyze website traffic, measure advertising performance, improve user experience, and provide more relevant advertisements.

We may securely share limited customer information, such as email address or phone number, with trusted advertising partners including Meta for conversion measurement, advertising optimization, and to reduce advertisements shown to customers who have already completed a purchase. We do not sell or rent your personal information to third parties.

We may also share information with trusted service providers such as payment processors, website hosting providers, analytics providers, email communication platforms, and advertising partners only where necessary for operating our business and providing our services.

We take reasonable administrative and technical measures to protect your information. However, no method of electronic transmission or storage is completely secure. We do not sell or rent personal information to third parties.

By using our website and services, you acknowledge that you have read and understood our Privacy Policy.

Third-Party Services

Our website and business operations may use trusted third-party services including Google Analytics, Meta (Facebook and Instagram), payment gateways, email communication platforms, website hosting providers, and other business service providers. These providers may process certain information solely for providing their services in accordance with their own privacy policies.

Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of India, and any disputes arising under or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of India.

Changes to Terms and Conditions: Yashoda Hospitality reserves the right to change these terms and conditions at any time without notice. Customers are advised to review these terms and conditions periodically for any changes.

By using our website and services, you acknowledge that you have read and understood these terms and conditions, and you agree to be bound by them. If you have any questions or concerns, please do not hesitate to contact us.

Cookies:

Our website uses cookies and similar technologies to improve website functionality, understand visitor interactions, analyze website performance, and measure the effectiveness of our advertising campaigns.

We use trusted third-party services including Google Analytics 4 (GA4) and Meta Pixel (Facebook and Instagram), which may also use cookies or similar technologies in accordance with their respective privacy policies.

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the website.

By continuing to use our website, you acknowledge the use of cookies and similar technologies as described in this policy.

License:

Unless otherwise stated, Yashoda Hospitality and/or its licensors own the intellectual property rights for all material on Condolence Tours. All intellectual property rights are reserved. You may access this from Condolence Tours for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Copy or republish material from Condolence Tours

• Sell, rent, or sub-license material from Condolence Tours

• Reproduce, duplicate or copy material from Condolence Tours

• Redistribute content from Condolence Tours

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Yashoda Hospitality does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Yashoda Hospitality, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Yashoda Hospitality shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Yashoda Hospitality reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

• The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

• The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Yashoda Hospitality a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

• Government agencies;

• Search engines;

• News organizations;

• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

• System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

• Commonly-known consumer and/or business information sources;

• Dot.com community sites;

• Associations or other groups representing charities;

• Online directory distributors;

• Internet portals;

• Accounting, law, and consulting firms; and

• Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Yashoda Hospitality; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Yashoda Hospitality. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or

• By use of the uniform resource locator being linked to; or

• Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Yashoda Hospitality's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

Condolence Tours is not liable for any damages or losses incurred by customers during their travel or ritual. Customers assume all risks and responsibilities associated with their travel and ritual. Condolence Tours is not liable for any delay, cancellation or change in itinerary due to natural disasters, government restrictions, or any other circumstances beyond our control.

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• Limit or exclude our or your liability for death or personal injury;

• Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

• Limit any of our or your liabilities in any way that is not permitted under applicable law; or

• Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.